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In cannabis retail, payment has often been the pain point. Cash-only workarounds, outdated terminals, and rigid processes have slowed checkouts, created reporting headaches, and capped growth.
Digital Debit flips the script. It brings a modern payment infrastructure built for dispensaries. The experience mirrors the ease of traditional retail while addressing the specific needs of the industry.
The result is a faster, cleaner, more trustworthy experience. Staff move quicker. Customers feel confident. And day-to-day operations run with clarity and control.
Our round up tipping feature allows for a true fully digital transaction experience.
Access to real time reporting for all of your locations from your Merchant Portal.
Case Study
Velvet Cannabis, a multi-location cannabis retailer with five stores, had long relied on a cash only model supported by in-store ATMs. While the system worked on paper, and even included a generous per-transaction rebate from their ATM provider, the operational friction was becoming impossible to ignore.
Customers frequently requested to pay with a card, and when told to use the ATM, they either did so begrudgingly or walked away and abandoned their purchase altogether. Frontline staff were frustrated, customers were disengaged, and management began to question the long term cost of lost sales and eroded loyalty.
Enter Digital Debit. Within 48 hours, the program was fully deployed across all five locations. With no disruption to operations and minimal staff training required, Velvet quickly transitioned to a payment experience that felt modern, fast, and intuitive.
After just 30 days, the impact was clear: larger baskets, happier customers and staff, and a sharp drop in cash handling thanks to our round-up tipping features and digital-first design.
Increase in cart size
Increase in tip size and frequency
Positive customer and staff feedback
Reduction in cash handling
Velvet’s leadership calls the shift “a seamless transition with measurable impact". Cart sizes are up, customer frustration is down, and bud-tenders are seeing real gains in tip income, all with zero disruption to how the dispensary operates.
Customers now enjoy a payment experience that feels as familiar and smooth as any other retail setting, and staff are reenergized by the ease of every transaction. While ATMs remain on-site as a fallback, they’re rarely needed. Digital Debit has quickly become the preferred way to pay—for everyone.
Technology that delivers.
Digital Debit helps eliminate friction at the register and serves to elevate the entire retail experience, all without compromising compliance, operational control, or customer expectations.
Designed with today’s dispensaries in mind, it delivers a fast, familiar, and technology-forward payment experience that integrates effortlessly into day-to-day operations, proving that advanced payment tech belongs at the heart of cannabis retail.
Custom reporting lets our terminals sync with your POS in real time, streamlining reconciliation and speeding up closeout.
Let our team create a custom Digital Debit program for your business.
